Hunter knew what he wanted from his first home: a comfortable place in Matthews with a yard for his dog. With Hasty Millen of Stone Realty Group guiding the purchase, he had an experienced advocate from the home search through closing.

A Roof Problem Threatened the Purchase

The transaction encountered a major hurdle when the condition of the roof prevented Hunter from securing homeowners insurance. Because lenders generally require adequate coverage before funding a mortgage, the issue had the potential to delay or stop the purchase.

Hasty worked through the problem and negotiated a new roof for Hunter. The solution addressed the insurance concern while helping protect his investment as a first-time homeowner.

Responsive Guidance from Search to Closing

Beyond the roof negotiation, Hasty connected Hunter with trusted contractor referrals and stayed responsive throughout the transaction. That practical support helped him navigate an unfamiliar process with clearer expectations and dependable guidance.

Hunter’s Review of Hasty Millen

“Hasty Millen was extremely professional and helpful through every stage of the home buying experience. She provided me with good referrals to contractors, and was very responsive for the whole process.”

A First Home and a Yard in Matthews

Matthews offers a convenient location southeast of Charlotte, with access to local parks, shopping, restaurants, and major routes including Independence Boulevard and Interstate 485. For Hunter, it also offered the outdoor space he wanted for his dog and the right setting for his first chapter as a homeowner.

His experience shows why buyer representation matters. Finding the home is only one part of the process. A skilled agent must also recognize obstacles, communicate clearly, and negotiate workable solutions when problems arise.

Questions Buyers Ask

Can a roof problem prevent a buyer from obtaining homeowners insurance?

Yes. An insurance company may decline coverage or require repairs when a roof presents an unacceptable risk because of its age or condition. Since most mortgage lenders require homeowners insurance, an unresolved roof issue can also affect financing and closing.

Can a buyer’s agent negotiate for a new roof?

A buyer’s agent can request repairs, replacement, seller concessions, or another solution based on the inspection findings and contract terms. The final agreement depends on the property, market conditions, and what both parties are willing to accept.

What should first-time homebuyers do when an inspection reveals a major problem?

Start by reviewing the inspection findings with your agent and qualified contractors. Your agent can help you understand the available options, prepare a negotiation strategy, and evaluate whether the proposed solution protects your interests.